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PBME Volume II ISBN: 978-81-947738-1-8
Author(s): SHIVAM SHUKLA 
& DR. RAYCHAUDHURI P.S.
Abstract
The global healthcare services have failed considerably against coronavirus disease. People infected with coronavirus are increasing day by day, and healthcare resources are limited. In this unprecedented situation of COVID-19, traditional channels of interaction between patients, doctors, pharmacies, supply chain networks, healthcare, and pharmaceutical companies have been disrupted. With the second-highest global population, a country like India is facing several challenges in the healthcare sector. This paper intends to present how India’s strategy works to fight against COVID-19 by utilizing digital technology to improve the public and private healthcare system. The research focuses on a case study where several digital technologies are used in Indian healthcare in this pandemic situation. It also involves reviewing the Nation Digital Health Blueprint (NDHB), which provides a framework to strengthen the National Health Policy, 2017 (NHP, 2017). The paper also discusses how healthcare professionals have responded towards digital technologies, its implementation, and the benefits of digital platforms for the patient in terms of efficiency, effectiveness, and affordability.
Keywords: indian healthcare system, national digital health blueprint, telemedicine, digital therapeutics
JEL Classification: I18, M15, O32
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