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PBME Volume IV ISBN: 978-81-951151-2-9

A CONCEPTUAL MODEL FOR TALENT MANAGEMENT IN INDIAN HOSPITALITY INDUSTRY – HR ANALYTICS FOR RECRUITMENT/ EMPLOYEE ATTRITION

Author(s): Dr. NITA CHOUDHARY ORCID iD & DEBLINA SARKHEL ORCID iD icon

Abstract

HR Analytics offers a great potential to improve the quality of decision making on human capital issues in an organization. Indian hospitality industry is booming in recent years and has a tremendous potential for growth. Despite mammoth potential, hospitality industry suffers from myriad problems such as wide skill gap, shortage of talented manpower and high attrition rate. The purpose of this paper is to explore the application and integration of HR analytics into the concept of Talent management. This paper is an exploratory research to understand the talent management process in hospitality sector in India. The study is based on extensive study of secondary sources to frame conceptual model of Talent Management for hospitality industry. A Talent management model is proposed, that can help the hospitably sector to bridge the talent management gap, if implemented effectively. There is a need to actively engage senior management and HR professionals in talent management practices to achieve organizational efficiency and competitive advantage.

Keywords: Talent management, HR analytics, Talent gap, Succession planning, Innovation, Performance management, Leadership development

JEL Classification: M51

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